The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Wholesale orders are made on my website www.latisserandemtl.ca
The minimum order is 500$ before the 50% reduction, 250$ at wholesale price.
By entering the code WHOLESALE at checkout a 50% discount will be applied on your order.
1 - Fill a container with cold or lukewarm water (30 celcius)
2 - Add delicate soap
3- Put the hat inside out in the soapy water, leave in water for about 15 minutes.
2 - Remove excess water without wringing. Roll in a towel and press to remove water.
3- Lay flat to dry on a towel in the shape you want it to be (blocking).
4- If a hat is stretched out you can also put it in the dryer inside out two minutes at a time, some yarns barely shrink and some shrink super fast!
1 - If there are big pieces of pill pull gently and cut them with a scissor, carefully.
2 - Then use a lint remover (ex. Gleener) I use the bigger softer part since the stitches are usually big on my hats. Or the small soft part, no the one with the little metal indentation.
3 - Any rubbing against other fabrics creates more pilling, be it a sofa, a coat etc.
1 - When storing for summer (I don't do it myself but if you want to do everything right) Wash and dry, and store it in a breathable fabric bag (cotton or linen) with a lavender pouch or cedar ball.
This guide may be intimidating, remember a hat doesn't need to be wash very often and if you do just one or two of those things your hat will look better!
Size Chart -
Measurements are for head circumference,
S | 19''- 21 1/2'' | 48,5cm- 54,5cm
M/L | 21 1/2'' 23 3/4'' | 54,5cm - 60.5cm
XL | 23 3/4'' to 24 3/4'' | 60,5cm - 63cm