Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 1 - 7 business days
  • United States : 6 - 14 business days
  • Europe : 6 - 21 business days
  • Australia, New Zealand and Oceania : 6 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Frequently Asked Questions

Wholesale availability

Wholesale orders are made on my website

The minimum order is 500$ before the 50% reduction, 250$ at wholesale price.

By entering the code WHOLESALE at checkout a 50% discount will be applied on your order.

Thank you!

Care instructions

1 - Fill a container with cold or lukewarm water (30 celcius)
2 - Add delicate soap
3- Put the hat inside out in the soapy water, leave in water for about 15 minutes.
2 - Remove excess water without wringing. Roll in a towel and press to remove water.
3- Lay flat to dry on a towel in the shape you want it to be (blocking).
4- If a hat is stretched out you can also put it in the dryer inside out two minutes at a time, some yarns barely shrink and some shrink super fast!

Care instructions

1 - If there are big pieces of pill pull gently and cut them with a scissor, carefully.
2 - Then use a lint remover (ex. Gleener) I use the bigger softer part since the stitches are usually big on my hats. Or the small soft part, no the one with the little metal indentation.
3 - Any rubbing against other fabrics creates more pilling, be it a sofa, a coat etc.

1 - When storing for summer (I don't do it myself but if you want to do everything right) Wash and dry, and store it in a breathable fabric bag (cotton or linen) with a lavender pouch or cedar ball.

This guide may be intimidating, remember a hat doesn't need to be wash very often and if you do just one or two of those things your hat will look better!

Sizing details

Size Chart -
Measurements are for head circumference,
S | 19''- 21 1/2'' | 48,5cm- 54,5cm
M/L | 21 1/2'' 23 3/4'' | 54,5cm - 60.5cm
XL | 23 3/4'' to 24 3/4'' | 60,5cm - 63cm

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